The mug can be personalised on the front with a name/role up to 12 characters in length. All other text on the front (Friend, supportive, helpful, wise, hero, strong, star, kind and best) is fixed. The reverse of the mug can be personalised with a message over 4 lines up to 20 characters per line. All personalisation to the front of the mug will appear in UPPERCASE. Personalisation to the reverse will appear as entered and is case sensitive. What’s more this fantastic mug is available with next day delivery!Hand washing is recommended. Material is ceramic. Perfect for Father’s Day, Birthday, Christmas.